Privacy Policy
This is the Privacy Policy of DJ &MS Beggs trading as Surface Protect.
The privacy of your personal information is important to us.
Personal information is as defined in the Privacy Act 2020. The applicable laws that apply are New Zealand laws.
This privacy policy should be read in conjunction with any other terms and conditions you agree to with us.
By interacting and communicating with us, using our services, purchasing our products, using our websites, or using our social media platforms, you acknowledge and consent to your personal information being collected, stored, used and disclosed in accordance with this privacy policy.
Types of Personal Information we collect
We may collect the following types of personal information: name; mailing or street address; location; email address, telephone number; details of the products you have purchased from us (including payment information) or which you have inquired about or shown interest in; any other personal information that you provide to us directly or indirectly through our website or representatives; interactions with us, our website or our social media platforms; billing and purchase information; images related to products required.
Collection of Information
We collect personal information in a variety of ways including when you purchase products from us, access and use our website, apps; call, email, message or interact with our representatives, enter promotions that we run, interact with us on social media.
You agree that we may also collect personal information from third parties including:
– related business partners,
– suppliers,
– parties that ask us to provide goods you,
– our other related businesses.
We may use cookies to enhance your experience on our website. Cookies are small data files typically stored on your device and permits our website to recognise you when you return. Use of cookies can help us provide you with a better customer experience during your use of our website. You can configure your web browser/device to not accept cookies, although there may be a loss of functionality as a result.
We may use Google Analytics which gathers information about the use of our website. We use information gathered by Google Analytics to create reports about the use of our website.
We may use Google Ads to advertise our products on Google.
We may use Meta pixel on our website. Using the Pixel, Meta collects information about the users and use of our website. The information is used to personalise Meta advertisements on platforms including Facebook and Instagram. If you are a registered Facebook or Instagram user, you can adjust how advertisements are targeted.
If you chose not to provide us with the personal information then we may not be able to provide you with the product; may not be able to provide you with information about products.
You may opt out of receiving marketing communications from us by clicking on the ‘unsubscribe’ link in the email communication.
Use of Personal Information
We collect, hold, use and disclose your personal information for the following purposes:
To present products tailored to you;
To process and respond to your queries;
To sell products to you;
To process and deliver your order;
To communicate with you about products, events, feedback and promotions;
To operate, evaluate and improve our business including assessing the effectiveness of our products, advertising and marketing approaches;
For internal record keeping processes;
To conduct investigations and to comply with and enforce any legal requirements or rights;
Any other purpose specified at the time of collection;
Disclosure of Personal Information
We may share personal your personal information with:
– Third party service providers that provide products relating to your purchase or inquiry including:
o Distribution or transport providers
o IT service providers who assist with running our IT services;
o To advertisers that require data to select and serve relevant adverts to you;
o Our credit card and debit card payment processing agents.
– Parties that have asked us to provide a product to you or at your address/property.
– Our related businesses.
– Google analytics
– Meta
– In the event that we sell the business, to prospective purchasers of the business;
– If you voluntarily enter a competition, we may publicly disclose the name of the winner;
– To any other third parties in accordance with the purpose for which it was collected or as authorised by you.
Our websites may contain links to other websites that are not under our control. We have no responsibility for linked websites and provide them solely for your information. We do not accept responsibility for their content, privacy practices, terms of use and make no endorsements, representations or warranties about their accuracy.
Rights of Access and Correction of your personal information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at: info@surfaceprotect.co.nz
If you think that your privacy rights have been breached, please contact info@surfaceprotect.co.nz
Changes to this Policy
We may change this policy from time to time. Updated versions of this policy will be posted on our website.